F.A.Q.



These are some of the questions we hear most frequently from parents who want to enroll their children at the Center.  We are always happy to answer questions – call us at 314-544-3338, or stop by the Center for a tour.

When is the Center open?

We are open year-round from 6:00 a.m. to 6:00 p.m. Monday through Friday.  We are closed on major holidays and for one staff development day each year.

 

When are payments due?

Weekly fees are due every Monday. Late payments will be charged $1 per day.

 

Who can pick up my child?

We only release children to individuals listed on your child’s enrollment forms. Parents are strongly encouraged to have back-up plans in case you cannot get to the Center by 6 p.m. We require written authorization from parents to add an individual to the pick-up list.

 

Where should I park?

To ensure everyone’s safety, we ask parents to park in marked spaces in the parking lots, not in the driveway by the front entrance.

What are your teacher:child ratios?

We follow licensing and accreditation standards for teacher:child ratios. We provide ratios of at least 1:4 for infants and toddlers, 1:8 for two-year-olds, 1:9 for young preschool; 1:10 for preschool; and 1:16 for school-age; however, we strive to provide higher levels of staffing.

Do you give medicine at the Center?

We give medication three times per day. Parents must sign an authorization form and provide the medication. Over-the-counter medications require a doctor’s note, including dosage and the name of the medication.  Prescription medications require the original container, and must be prescribed for the child.

What are your sick child policies?

We follow State of Missouri regulations for licensed childcare providers, to help prevent the spread of illness in the Center. The most common reasons children are sent home include two or more incidents of diarrhea in one day; a fever of 99° or higher; a rash of unknown origin; and vomiting two or more times in one day. If we call you, your child must be picked up within one hour, and may not return until they have been symptom free for 24 hours.  If your child is sick at home, please call to let us know.

How do I apply for a scholarship?

The Center provides a scholarship program to help reduce the cost of child care. At the time of enrollment, we will ask for information to determine eligibility for scholarships.  At least once per year we will ask for updated information to determine continued scholarship eligibility.

 

What are your policies about outside play?

Outside time is a regular part of the daily schedule. In fact, state guidelines require at least an hour of outside time daily, with exceptions for extreme weather or documented medical reasons.

What are your naptime policies?

We follow State of Missouri licensing and national accreditation standards for naptime. Infants will nap according to an individual schedule, but as children get older, they transition into one afternoon nap. Those who do not nap have quiet time – usually lasting from 12:30 p.m. to 2:30 p.m. 

 

Why is there so much paperwork to complete?

As a licensed, non-profit early childhood center, we are subject to the requirements of our contracts with government agencies and funding sources. Providing complete information helps us remain in compliance with our contracts and ensures the safety and well-being of your child.

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